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Feedback S&M
daniel.muresan@fwfcompany.com
2024-09-02T16:33:14+00:00
FWF S&M Feedback Form
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Please rate your overall satisfaction with the support and maintenance services provided.
Please rate your overall satisfaction with the support and maintenance services provided on a scale from 1 to 10, where 1 represents 'Not Satisfied' and 10 represents 'Extremely Satisfied.'
Did the support team meet your expectations in resolving issues and providing solutions?
Please rate how well the support team met your expectations in resolving issues and providing solutions on a scale from 1 to 5, where 1 represents 'Very Poor' and 5 represents 'Excellent.'
How satisfied are you with the technical knowledge and expertise of our support team?
Please rate your satisfaction with the technical knowledge and expertise of our support team on a scale from 1 to 5, where 1 represents 'Very Poor' and 5 represents 'Excellent.'
How would you rate the response time of our support team to your queries and issues?
Please rate the response time of our support team to your queries and issues on a scale from 1 to 5, where 1 represents 'Very Poor' and 5 represents 'Excellent.'
How would you rate the resolution time of our support team to your queries and issues?
Please rate the resolution time of our support team to your queries and issues on a scale from 1 to 5, where 1 represents 'Very Poor' and 5 represents 'Excellent.'
How satisfied are you with the availability of our support team when you needed assistance?
Please rate your satisfaction with the availability of our support team when you needed assistance on a scale from 1 to 5, where 1 represents 'Very Poor' and 5 represents 'Excellent.'
What did you like most about working with our Support & Maintenance team?
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Are there any areas where you believe we could improve our support and maintenance services?
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Do you have any additional comments or suggestions for us?
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