Future WorkForce, the intelligent automation services company, announced it had been appointed by Liberty London to support the rollout of robotic process automation. Future WorkForce will use UiPath software robots to digitize key business processes across Liberty’s digital and trade teams.

Liberty and Future WorkForce are partnering to automate business-critical tasks, which allow the e-commerce teams to launch products on the website faster than ever. Software robots have been deployed to gather images from brands, search for product codes in a database and rename the image ready for publishing on the Liberty site. The solution took three weeks to implement and is currently processing 1000s of images within the beauty category. It will soon be extended to include other categories, including fashion and home, saving almost 500 hours for the Liberty team.

Martin Draper, CIO, Liberty London, says, “The UiPath platform has become an important tool to add to our armoury. It allows us new options to rapidly configure automation solutions in order to solve business problems. Implementing software robots with our Trade team has been a great way to improve the speed and efficiency of some legacy, manual processes. We are excited about our partnership with Future WorkForce and plan to use the time saved within our Trade teams to create and promote new customer offerings that will increase revenue and improve conversion.”

Dan Johnson, Director of Automation, Future WorkForce, comments, “We have deep expertise in delivering automation in retail services. This, combined with our global delivery model and status as a UiPath Gold and USN partner, were key to Liberty’s decision to work with us. We’re looking forward to helping Liberty identify and deliver improvements in staff efficiency and enhance employee experience while improving agility across the digital and operations departments.

ENDS

About Future WorkForce

Future WorkForce is an intelligent automation consultancy with over five years’ experience designing and delivering fast and scalable Intelligent Automation solutions that enable companies to drive efficiency improvements, increase productivity, and fuel workforce innovation.

Since 2017 FutureWork Force has been a UiPath System Integrator and trusted GOLD partner, delivering over 200 automation projects. Headquartered in Bucharest, Romania, clients include Vienna Insurance Group, BCR Erste Bank, Euler Hermes, SEPHORA, Garrett, SNC Lavalin, Deloitte Romania, Orange, Telekom (a T-Mobile subsidiary), and the National Bank of Romania.