Services with FWF

Managed Services for Intelligent Automation

As enterprises progress on their automation journey it is critical that the automated business operations are managed, supported and continuously optimised. The automated solutions consisting of digital applications and AI increasingly run core business processes and they must be kept operational and tuned to sustain business performance.

Leaving the support of live automations with the project teams will delay the delivery of new automations and value realisation. Conversely IT support typically doesn’t have the skills or capacity to support increasing numbers of automated business operations against tight SLAs. What is needed is lightweight and scalable support and maintenance of both the automation infrastructure and the automated business operations.

Our Automation Managed Services cover a comprehensive range of leading platforms, including UiPath, Microsoft, OutSystems, and Celonis.

One of the cornerstones of our Managed Services is our virtual service desk—a hub for collecting, analysing, and managing service requests. With efficiency at its core, our service desk ensures that your requests are swiftly addressed, helping you minimise downtime and keep your operations running smoothly.

At FWF, we believe in delivering exceptional service levels that go beyond conventional support. Our team comprises in-house experts with deep industry knowledge and functional insights. What sets us apart is our proprietary automation solutions that augment our experts’ capabilities, ensuring quicker, more accurate resolutions and freeing up your resources for strategic initiatives.

Our Automation Managed Services provide more than technical support; they provide a path to operational excellence. By optimising processes, leveraging automation, and delivering insights that matter, we empower your organisation to not only meet today’s challenges but also set the stage for sustained growth in the future.

Are you ready to transform your operations and achieve remarkable efficiency through our Automation Managed Services? Contact us today to explore how we can be your trusted partner on this transformative journey.

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Our other services

We deliver savings, efficiencies and service improvements using intelligent technologies.

Enterprise Discovery

Uncover untapped potential within your organisation through in-depth analysis and strategic insights.

Citizen Development

Empower employees to create custom applications, fostering innovation and agility across departments.

Enterprise Automation

Streamline operations and enhance productivity with cutting-edge automation solutions tailored to your needs.

Process Excellence

Elevate processes for optimal efficiency, quality, and compliance, positioning your business as a leader.

Application Modernization

Revitalise legacy systems with the latest advancements to ensure enhanced performance and user experience.

CoE Augmentation

Elevate your Centre of Excellence with expert support to drive innovation and growth.

Managed Services

Rely on us for technology management that scales, ensuring seamless service management and optimised performance.